spore Terms of Use

We at spore set out the conditions under which you access and use our platform, including account creation, deposits, withdrawals, bonus terms, and dispute resolution. These terms apply to all spore account holders and all games we offer—sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

Our spore service is available only in jurisdictions where online gaming is permitted under local law. By opening an account on spore, you confirm that you have verified the legality of access in your location and that you are not accessing spore from a jurisdiction where our services are prohibited. You are solely responsible for ensuring your compliance with local regulations.

This document outlines your rights and obligations as a spore account holder, how we process your account, and how disputes are resolved.

Account Opening and Eligibility on spore

When you open an account on spore, you confirm that you are of legal age to enter into contracts in your jurisdiction and that all information you provide is accurate and complete. We require identity verification (KYC) before you can deposit or withdraw. Our spore verification process involves submitting a photo ID and proof of address. We review submissions during business hours and typically complete verification within one business day.

Your spore account is personal and non-transferable. You may not share your login credentials, and you are responsible for all activity on your account. We reserve the right to suspend or close any spore account that we believe violates these terms or is being used fraudulently.

Account restrictions on spore

We do not permit multiple accounts per person on spore. If we detect that you control more than one account, we may close all associated accounts and forfeit any balance. We also reserve the right to refuse service or close an account if we believe you are located in a jurisdiction where our services are prohibited, or if you fail to comply with our verification requirements within a reasonable timeframe.

Deposits, Withdrawals, and Payment Terms on spore

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet. Each payment method has its own minimum deposit amount and processing window. E-wallet deposits on spore typically settle within seconds; bank transfers and mobile banking payments typically settle within one business day.

Your spore account balance is held in a segregated account and is not commingled with our operating funds. We do not charge deposit fees, though your bank or e-wallet provider may apply their own charges. Deposits on spore are non-refundable unless the transaction fails; in the event of a failed deposit, we refund the full amount to your original payment method.

Withdrawals from spore

You can withdraw your spore balance at any time using the payment method that matches your deposit method. We process withdrawal requests during business hours. E-wallet withdrawals on spore typically complete within minutes to a few hours; bank transfers typically complete within one to two business days. We reserve the right to delay any withdrawal pending verification or if we suspect fraudulent activity.

Limits and holds on spore

We enforce minimum and maximum withdrawal amounts on spore; these vary by payment method and your account tier. We may place a temporary hold on large withdrawals pending verification. We will notify you of any hold and explain the reason. Most holds on spore are resolved within one business day.

Bonus Terms and Promotional Offers on spore

Our spore welcome offer, weekly cashback, and referral rewards are promotional benefits subject to specific eligibility and claim conditions. We do not guarantee any fixed bonus amount. All promotional offers on spore are subject to terms and conditions published in our promotions hub before you claim.

Welcome offer on spore

When you complete account verification and make your first deposit on spore, you become eligible for our welcome offer. The offer is credited after your deposit clears. We may impose play-through requirements or minimum odds on promotional offers; we specify these clearly before you claim. If you do not meet these conditions, your promotional credit may expire or be forfeited.

Weekly cashback on spore

We calculate weekly cashback on spore based on your net activity (total stakes minus winnings) across all games. Cashback is credited every Monday and appears as bonus credit in your spore account. Cashback percentages vary by tier; higher tiers earn higher rates. Cashback credits follow the same play-through rules as promotional offers and may carry expiry dates.

Referral rewards on spore

When your referred friend completes account verification and makes their first deposit on spore, both you and your friend receive referral bonus credit. There is no cap on referral earnings. Referral bonuses are subject to the same terms as promotional offers and may carry play-through requirements or expiry dates.

Game Rules and Settlement on spore

Each game category on spore—sportsbook, live-dealer, slots, and esports—carries its own rules and settlement procedures. We publish these rules clearly before you place any position or join any table. Once you confirm a position or place a bet on spore, you agree to be bound by the applicable game rules and settlement terms.

Settlement procedures on spore

We settle all positions on spore automatically based on official results. For sportsbook positions, we use official league or tournament results. For live-dealer games, we settle based on the actual outcome of each hand or spin. For slots, we settle based on the spin result generated by our random-number generator. We do not provide manual settlement overrides except in cases of technical error or fraud.

Voided positions on spore

We void positions on spore if: (a) a match or event is cancelled or postponed and not played within a specified timeframe; (b) we detect technical malfunction; (c) we discover fraudulent activity; or (d) we identify violation of our terms. Voided positions on spore result in refund of the original stake to your account.

Dispute Resolution and Complaints on spore

If you have a dispute regarding a position settlement, payment processing, or account management on spore, you may lodge a complaint through our customer support portal. We investigate all complaints and respond within five business days. Our response will include our finding and any remedial action.

If you are unsatisfied with our response, you may escalate your complaint in writing to our compliance team. Escalated complaints on spore are reviewed by a senior member of our team who was not involved in the initial response. We will provide a final decision within ten business days of escalation.

Jurisdiction, Liability, and Service Terms on spore

Our spore services are available only in jurisdictions where online gaming is permitted under local law. We do not knowingly serve users in jurisdictions where our services are prohibited. If we determine that you are accessing spore from a restricted jurisdiction, we may suspend your account and freeze your balance pending verification of your location.

By using spore, you acknowledge that you have verified the legality of access in your location and accept all risks associated with your use. We do not warrant that spore is free from errors, interruptions, or security vulnerabilities. We are not liable for any loss or damage arising from technical failures, unauthorized access, or your own actions on spore.

Service interruptions on spore

We maintain spore to be available during our stated service hours. However, we do not guarantee uninterrupted service. We may conduct maintenance, updates, or security upgrades on spore that temporarily interrupt service. We will notify you in advance of planned maintenance whenever possible. In the event of unplanned service interruption on spore, we will resume service as quickly as possible and communicate updates through our website or customer support.

Your rights and responsibilities on spore

You have the right to access your account information on spore, view your transaction history, and request account closure. You are responsible for maintaining the confidentiality of your login credentials, protecting your account from unauthorized access, and notifying us immediately if you suspect unauthorized activity on spore. You are also responsible for ensuring that your use of spore complies with all applicable laws and regulations in your jurisdiction.

We reserve the right to modify these terms at any time. We will notify you of material changes by email or through our spore website. Your continued use of spore following notification of changes constitutes acceptance of the modified terms. If you do not accept the modified terms, you may request closure of your spore account.