spore Platform Privacy Notice
This page describes what data we collect when you use spore and how we keep that data protected. We at spore are committed to safeguarding your personal information and operating transparently about how we use it. When you open an account on spore, deposit funds, place positions on Liga 1 or Piala AFF, join live-dealer tables, or spin slot games, we collect certain information about you and your activities. Our spore privacy policy explains what we collect, how we store it, who we share it with, and what rights you have over your data.
Our spore platform operates across multiple jurisdictions with different data protection requirements. Where applicable, we comply with local data protection laws. We do not sell your personal data to third parties, and we do not use your data for marketing purposes without your explicit consent.
Read on to understand our spore data practices and how to exercise your rights.
What Data We Collect on spore
When you create an account on spore, we collect your name, email address, phone number, and date of birth. We also collect identity documents (photo ID and proof of address) during our account verification process. This information is required to comply with anti-money-laundering regulations and to verify that you are of legal age to use our spore platform.
When you use spore, we collect data about your activities: positions you place, games you play, amounts you stake, results you receive, and the time and date of each activity. We also collect technical data about how you access spore: your IP address, browser type, device type, and operating system. This technical data helps us diagnose technical issues on spore and detect unauthorized access.
Payment data on spore
When you deposit or withdraw from spore, we collect information about your transaction: the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date, and the status. We do not store your full payment card or bank account number on spore; we store only a token or reference that allows us to process future transactions with the same method. Your actual payment details are held by your bank or e-wallet provider, not by us.
Communication data on spore
When you contact our spore support team via email, chat, or contact form, we collect and store your messages and our responses. We use this data to resolve your issues, improve our spore customer support, and detect fraud or abuse. We retain communication records for a reasonable period to help handle disputes or complaints.
How We Use Your Data on spore
We use your data on spore to provide the service: opening your account, processing your deposits and withdrawals, settling your positions, and crediting your cashback and bonuses. We also use your data to verify your identity, comply with legal obligations, and detect fraud.
We analyze aggregated, anonymized data on spore to understand trends and improve our platform. We do not use your personal data for this analysis without your permission. We may use your email address to notify you of important account updates, promotional offers, or service changes on spore, unless you opt out.
Our spore compliance obligations
We are required by law to collect and retain certain data about you and your spore activities. These requirements exist to combat money laundering, fraud, and terrorism financing. We retain your identity documents and transaction history on spore for the period required by law, typically several years after your account closes.
Who We Share Your Data With on spore
We do not share your personal data with third parties except where necessary to operate spore or as required by law. Our spore payment processors (the banks and e-wallet providers you use) receive only the information necessary to process your transaction. Our spore hosting providers and software vendors may access your data in encrypted form to maintain our platform, but they are bound by confidentiality agreements.
If we are required by law or court order to disclose your data on spore, we will do so. We may also disclose data if we detect fraud, abuse, or violation of our spore terms. Where legally permitted, we will notify you of any legal disclosure request.
Data location and international transfer on spore
Our spore servers may be located outside your jurisdiction. By using spore, you consent to transfer of your personal data outside your home country. We undertake to protect your data regardless of where our servers are located.
Your Rights and Data Security on spore
You have the right to access your personal data on spore at any time through your account settings. You can download your activity history, view your transaction records, and export your data in a portable format. You also have the right to request correction of any inaccurate data on spore. If you believe your data is incorrect, contact our support team with details and supporting documentation.
Data retention and deletion on spore
We retain your data on spore for as long as your account is active and for a period after closure as required by law. If you request closure of your spore account, we will delete your personal data after the applicable retention period, except where legal obligation requires us to retain it. We may retain anonymized data on spore indefinitely for analytics and historical purposes.
Data security on spore
We protect your data on spore using industry-standard encryption and secure storage practices. Your identity documents, payment information, and account history are encrypted at rest and in transit. We conduct regular security audits on spore and maintain access controls to prevent unauthorized access. However, no security system is completely immune to breaches. If we detect a data breach on spore, we will notify affected users and relevant authorities as required by law.
Your choices on spore
You can control how we use your data on spore through your account settings. You can opt out of promotional emails, disable non-essential cookies, and adjust your communication preferences. You can also request that we cease processing your data for non-essential purposes. However, we must retain certain data on spore to comply with legal obligations and operate the platform.
Contact Us About Privacy on spore
If you have questions about our privacy practices on spore, would like to exercise your rights, or wish to lodge a complaint about data handling, contact our spore privacy team through the Help section in your account or via our contact form. We will respond to data access requests within 30 days. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority.
We update this privacy notice periodically to reflect changes in our spore practices or applicable law. We will notify you of material changes by email or through our spore website. Your continued use of spore after notification of changes constitutes acceptance of the updated notice.